Question 1

What is Precision Mobility™?

Accepted Answer

Precision Mobility™ is a targeted, minimal-dose movement approach (3–6 movements) designed to optimize joint health, mobility, stability, and movement quality. Every program is designed, managed, and progressed by a licensed Doctor of Physical Therapy.

Question 2

Is Kiva physical therapy?

Accepted Answer

Kiva Precision Mobility™ routines are designed by Doctors of Physical Therapy for general movement support and wellness. If you need clinical care, we can connect you with one of our licensed physical therapists for a telehealth consultation and treatment plan.

Question 3

Can Precision Mobility replace my doctor or PT?

Accepted Answer

No. Precision Mobility is not a replacement for medical care. If you have a diagnosed condition, are in acute pain, or have worsening symptoms, please see a licensed healthcare provider. Precision Mobility is a complement to — not a substitute for — professional care.

Question 4

Who designs my program?

Accepted Answer

Every Precision Mobility™ program is designed, managed, and progressed by a licensed Doctor of Physical Therapy. Your DPT uses your inputs (what you're feeling, your sport, your goals) to build the 3–6 movements most relevant to you. They do not diagnose or treat conditions.

Question 5

What if my pain is severe?

Accepted Answer

If you indicate severe or worsening symptoms, we will flag this and recommend seeking professional care. We can also connect you with one of our licensed Doctors of Physical Therapy via telehealth.

Question 6

How long do routines take?

Accepted Answer

Most Precision Mobility™ routines take 10–15 minutes. They're designed to be minimal-dose — the fewest movements needed for the greatest benefit.

Question 7

How do I cancel or request a refund?

Accepted Answer

Kiva programs are one-time purchases, not subscriptions, so there is nothing to cancel. If you have questions about your program or would like to request a refund, please contact us directly at (805) 283-9818.

Question 8

Who is Kiva for?

Accepted Answer

Kiva is designed for active adults 40+ who play sports like pickleball, tennis, golf, or hiking and want to stay active, reduce injury risk, and move better.

Question 9

Is my data private?

Accepted Answer

Yes. We take privacy seriously. Your data is encrypted and handled securely. We do not sell your personal information. See our Privacy Policy for full details.

Frequently Asked Questions